Reception and
enquiries

Common Illnesses

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

 

Alternatively you can visit your nearest Minor Injury Unit:

Queen Elizabeth Hospital Urgent Care Centre
Stadium Road
Woolwich
London
SE18 4QH
0208-8366846 / 0208-8366096

Find advice on a variety of self care fact sheets…

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about vaccinations, sexual health, contraception, blood pressure, etc.

Contact a Nurse

Book an appointment on the phone020 8854 0356
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone020 8854 0356

Travel service

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Advice and
help

Lets see what we can do…

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Bereavement Care
Cruse

Cruse Bereavement Care is here to support you after the death of someone close.

Westmount Road
London SE9 1XY

Find out more

Carers
The Stables

If you are providing that extra bit of support to someone you love, because they have a long term illness or disability or, are elderly and frail; then we can help. We have over 25 years experience in supporting family carers, and are there for when things get a little difficult. You will find our facilities welcoming and relaxing and the perfect space for you to take some time-out, get support and, maybe find and make friends. Find out more

Cancer
Life After Cancer

Beating cancer can be physically and emotionally tough, and sometimes the journey doesn’t end when you get the all-clear. For many people, adjusting to life beyond cancer can be difficult, with a new set of challenges to face. Read more…

Child Health
Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Greenwich Parent Voice

Greenwich Parent Voice are an independent group of parents in Greenwich who all have children with a disability or special educational needs. We recognise that children’s needs and circumstances can be very different. Find out more

Family Information Service

Visit the website

National Change4Life Campaign

Would you or your family like to be healthier and happier? Would you like loads of ideas, recipes and games to help you do this? Then you already know why you should join Change4Life. Find out more

The Children & Young People's Health Partnership (CYPHP)

The Children & Young People’s Health Partnership (CYPHP) Health Check is for parents/carers of children:

-With Asthma, Constipation, Eczema or Epilepsy; and
-Registered with a GP in Southwark or Lambeth; and
0–15 years old

It takes about 5 minutes to complete.

Website: www.cyphp.org

eRedbook

The online version of your personal child health record.

Find out more

Greenwich Children 's Centres

Children’s centres offer families access to a range of services in one location. Children’s centres are located across Royal Greenwich.

Telephone: 020 8921 6921

Email: fis@royalgreenwich.gov.uk

Website: www.royalgreenwich.gov.uk

Early Help Core

Telephone: 02089216921

Drugs and Alcohol
Beresford Project Alcohol Service

(Mon, Weds & Fri: 09.00 – 17.00. Tues & Thurs: 09.00 – 19.30)020 3228 1700

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Change Grow Live

Our innovative and creative approach allows us to provide a broad range of safe, high quality health and social care services.
020 3696 2640

Find out more

Aspire

(Mon, Tues, Weds & Fri: 0930 – 1630. Thurs: 09.30 – 12.30)020 8316 0116 

Give Us A Buzz

Local information about the help and support available in the Royal Borough of Greenwich for people who want to reduce their use of drugs and/or alcohol or to stop altogether. Visit the website

Flu Vaccine
General
Language Line

(24 hours, 7 days a week)0845 310 9900

Easy Health

General Health and Wellbeing advice.

Find out more

Her Centre

Established in 1997, Her Centre is a woman-led charity which supports over 1000 women a year who live, study or work in Greenwich.

020 3260 7772

Find out more

Manage at Home

Our self help guide will help you find products which can provide you with solutions to problems you select relating to different areas of the home or more general issues. Find out more

South East London Health Protection Unit (SELHPU)

(out of hours) (Mon–Fri: 09.00–17.00)
020 3764 0804or0844 822 2888

South London Special League

South London Special League is a unique award-winning registered charity that provides opportunities for disabled people in South London, male and female, to improve their lives through participation in competitive sport  on a regular basis. Find out more

Yellow Card Scheme

The Yellow Card Scheme is vital in helping the MHRA monitor the safety of all healthcare products in the UK to ensure they are acceptably safe for patients and those that use them. Find out more

Orthotics at Queen Elizabeth Hospital

The Patient Appliances Department provides a range of appliances, such as knee supports, stockings, wigs and pocketed bras to patients to help them with mobility, walking or to improve general appearance. Find out more

Common Health Questions

Find answers to commonly asked health questions the NHS inform helpline on 0800 22 44 88 This service is open 8.00am to 10.00pm, seven days a week.  Find out more

Health Talk

Find information and support for a range of health issues from seeing and hearing people’s real life experiences. Find out more

Greenwich Community Directory

Your online health and social care directory. Find out more

Health and Wellbeing
The Caroline Walker Trust

CWT produce evidence based reports which provide nutritional and practical guidelines to encourage eating well among specific vulnerable population groups. Find out more

BDA Food Fact Sheets

The BDA Food Fact Sheets are written by dietitians to help you learn the best ways to eat and drink to keep your body fit and healthy. Read more

Health Help Now

Whatever the time, wherever you are, find the right service in south east London for you. Find out more

My Live Well With Pain

My Live Well with Pain is completely free to use, and is full of trusted techniques that people with persistent pain have found useful, in helping them to get on with their lives and live well with pain.

Website: www.my.livewellwithpain.co.uk

Email: infor@livewellwithpain.co.uk

Pets As Therapy

Pets As Therapy is a national charity founded in 1983 by Lesley Scott-Ordish. We enhance health and wellbeing in the community through the visits of trusted volunteers with their behaviourally assessed animals. Find out more

South East London Community Energy (SELCE)

Keep warm and well at home for less with customised free energy advice at a local cafe South East London Community Energy (SELCE) is a local not-for-profit registered Society for the Benefit of the Community. We offer a range of services to help local people. Find out more

Volunteering Matters

Volunteering Matters, formerly known as CSV, is a national charity leading UK volunteering in policy and practice. We know that people are experiencing social isolation and huge inequalities in their communities. We also know that by investing in people through volunteering we can reduce inequalities. Find out more

Daylight Academy

Daylight Academy is a Social Enterprise which delivers innovative and transformational Personal Development and Parenting programmes. We specialise in working with local community groups to impact lives. Find out more

Greenwich Leisure Limited

GLL is the charitable social enterprise that runs Better leisure facilities. And we are not just any leisure company.  As a not for-profit charitable social enterprise, every penny of profit we make is reinvested back into community projects. Find out more

Cookery Clubs

Find free community cookery clubs in Greenwich. Visit the website

National Change4Life Campaign

Would you or your family like to be healthier and happier? Would you like loads of ideas, recipes and games to help you do this? Then you already know why you should join Change4Life.Find out more

Maternity
Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

MumsAid

MumsAid is a non-profit organisation providing free counselling for women experiencing mental or emotional difficulties during pregnancy or after having a baby. Find out more

Mental Health
HeadScape

HeadScape is a ‘one stop’ source of self-help about a range of mental health issues and conditions for young people to browse at leisure.

Find out more…

Greenwich Mind

Greenwich Mind and its services exist for the public benefit in seeking to address the mental health needs of the residents of the Royal Borough of Greenwich. Find out more

Listening Ears

Listening Ears is a charity organisation established to address the increasing rate of depression arising from issues surrounding pain, grief, distress and isolation. Find out more

Maternal Mental Heath - Everyone's Business

More than 1 in 10 women develop a mental illness during pregnancy or within the first year after having a baby. Find out more…

Healthtalk - Domestic Violence and Abuse

Women’s experiences of Domestic Violence and Abuse.

Find out more…

Samaritans

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

Telephone: 116123 

Email: jo@samaritans.org

Website: www.samaritans.org

The Royal College of Psychiatrists

The Royal College of Psychiatrists is the professional body responsible for education and training, and setting and raising standards in psychiatry.

Find out more

Greenwich Healthy Living Service

Greenwich Healthy Living Service is a one-stop shop offering information and guidance on healthy lifestyle choices.

Find out more

Young Minds

Young Minds is the the UK’s leading charity fighting for children and young people’s mental health.

Telephone: 08088025544

Email: ymenquiries@youngminds.org.uk 

Website: www.youngminds.org.uk

Mind

Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more

Rethink

Help, information and support for all those affected by mental illness. Find out more

Deborah Ubee

Deborah Ubee promotes the value of emotional health and well-being by offering therapeutic services to all, irrespective of ability to pay.

Telephone: 02083056460

Website: www.thedeborahubeetrust.org.uk

Further information

For more information about mental health, ways to cope with it and more visit NHS Choices – Mental Health

Greenwich Time to Talk

Time to Talk is part of a national programme called Improving Access to Psychological Therapies (IAPT). It is for people with mild problems of anxiety or depression who are motivated to work to change the problem.

Telephone: 02032601100

Email: greenwichtimetotalk@oxleas.nhs.uk

Website: www.oxleas.nhs.uk

Educational Psychology Services

Educational Psychology Services offer a full range of educational psychology services.

Telephone: 02089214818

Email: michael.sutoris@royalgreenwich.gov.uk

The Outreach Counselling Service

Telephone: 02089214704

Website: www.servicestoschools.royalgreenwich.gov.uk

South London Counselling Services

South London Counselling Services (SLCS) is a voluntary, non profit charitable company, established in December 2006, that provides impartial and confidential services in guidance and free therapeutic counselling services for children, young people and adults

Telephone: 020885234400

Website: www.slcservices.org

Greenwich Cahms

This service provides mental health services to children and their families living in the borough of Greenwich.

Telephone: 02032605211

Email: oil-tr.childrenstherapies@nhs.net

Website: www.oxleas.nhs.uk

Over 65's
The Greenwich Pensioners Forum

The Greenwich Pensioners Forum meets on the last Friday of the month (except December) at Woolwich Town Hall. The purpose of the forum is to defend and promote the wellbeing of the 55 plus people living in Greenwich.020 8473 6786

Preventing & living with a Long Term Condition

Visit the website

Age UK

Here to help older people love later life. Find out more

Dementia Diaries

Dementia Diaries is a UK-wide project that brings together people’s diverse experiences of living with dementia as a series of audio diaries. It serves as a public record and a personal archive that documents the views, reflections and day-to-day lives of people living with dementia, with the aim of prompting dialogue and changing attitudes.

Find out more

Alzheimer's Society

Want to talk about dementia? We’re here for you!

Find out more

DEEP (The Dementia Engagement and Empowerment Project)

The Dementia Engagement & Empowerment Project (DEEP) brings together groups of people with dementia from across the UK.

DEEP supports these groups to try to change services and policies that affect the lives of people with dementia.

Find out more

Alzeimer's Society Dementia Guide

Living well after diagnosis.

Find out more

Mental Health Foundation

Still Going Strong – A guide To Living With Dementia

Find out more

Strong and Steady

The Strong and Steady programme is specifically for people over the age of 65 who have recently fallen or who have concerns with their balance.

Find out more

Active for Health

Active for Health offers dedicated exercise sessions for people aged 50+ all around the borough, giving you a chance to not only feel healthier but also to meet new people as well.

Find out more

Dementia Friends

Dementia Friends is a national campaign which aims to raise the awareness of the condition Dementia, which mainly affects people over the age of 65.

Find out more

Phlebotomy Clinics
Phlebotomy Clinics

We have a walk-in phlebotomy service available that runs during the following times:

Tuesday: 7.00am – 9.15am
Thursday: 08.00am – 9.15am
Friday: 8.00am – 9.15am

No appointment is necessary however the slots are limited so early arrival is advised.

Royal Borough of Greenwich
The Royal Borough of Greenwich

Find out more

Self Care
Self Care Fact Sheets

Helping people take care of themselves. Find out more

Antibiotic Guardian

Antibiotic resistance is one of the biggest threats facing us today. Find out more

When Should I Worry?

Your guide to Coughs, Colds, Earache & Sore Throats

Find out more

Get well soon without Antibiotics

Get better without using antibiotics.

Find out more

My Health London

Looking after yourself means knowing how to keep fit and healthy, how to deal with medicines appropriately, manage self-treatable conditions and when to seek appropriate clinical help. There’s a lot of information on this site that will help you manage your physical and mental wellbeing, such as how to stop smoking, eat more healthily or sleep better.

Website: www.myhealth.london.nhs.uk

Sexual Health
Her Centre

Established in 1997, Her Centre is a woman-led charity which supports over 1000 women a year who live, study or work in Greenwich.

020 3260 7772

Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Find out more

Stonewall

Support and advice on coming out. Read more

Sex - Worth Talking About

Talking about sex doesn’t have to be as difficult as you think. Read more

Greenwich Sexual Health

This is the one stop website for sexual health in the London borough of Greenwich.

Find out more

Greenwich CASH

They offer walk-in and appointment clinics, providing advice and information on all methods of contraception, screening, tests and treatment for sexually transmitted infections, pregnancy testing and advice.

  • Monday – 1pm to 7pm
  • Tuesday – 10am to 3pm
  • Wednesday – 11am to 4pm
  • Thursday – 1pm to 7pm
  • Friday – 10am to 3pm
  • Saturday – 10am to 12pm

16 – 20 Market Street, Woolwich, SE18 6QR
Find out more

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Stop Smoking
Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Further information

For more information about the benefits of stopping smoking, top tips and more visit NHS Choices – Stop Smoking

Under 24?
Greenwich Sexual Health

Greenwich Sexual Health offer friendly walk-in services available around the borough and free contraception too.

Find out more

Multi-Cultural Support Aid Services (MCSAS)

Working with young and vulnerable people to gradually help in their efforts to eradicate gang, gun and knife crime. We use Graffiti Arts on Canvas, Photography, Filming, Music and Dance as creative materials; and as tools to help them share their skills. Find out more

Teen Weight Wise

Are you 13-18? Want to know more about keeping healthy through food and physical exercise? Then this website is 4U. Find out more

RedThread

Redthread is a dynamic youth work charity that for 20 years has strived to offer young people vital support through innovative and engaging health and education programmes.

Find out more

Young Greenwich

Become a member of Young Greenwich for free and get access to a variety great activities. Take opportunities, meet friends, learn new skills and go on fantastic trips.

Telephone: 02088598880

Website: www.young-greenwich.org.uk

Metro

Metro provides health, community and youth services across London and the South East.

Telephone: 02083055000

Website: www.metrocentreonline.org

Kooth

Free, safe and anonymous online support for young people.

Website: www.kooth.com

Rosebud Centre

Rosebud is a support centre for young women aged 11 to 19. At Rosebud, we recognise the challenges that come with adolescence and our aim is to support and empower young women in the blossoming years before womanhood.

Telephone: 02080011782

Email: hello@rosebudcentre.org

Website: www.rosebudcentre.org

Childline

Childline is a counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC.

Telephone: 08001111

Website: http://www.childline.org.uk

Royal Greenwich Outreach Learning Mentors

Outreach Learning Mentors are qualified and experienced learning mentors, working to support Royal Greenwich pupils to cope with issues that may impact negatively on their learning and achievement. Students are referred by their school to the outreach learning mentor team.

Telephone: 020 8921 8938

Website: www.familiesinformation.royalgreenwich.gov.uk

Young Addaction

Young people’s substance misuse service for under 25s.

Telephone: 02089216907

The Point

If you’re looking for help and advice, and you’re aged 16 to 19 (or up to 25 if you have special educational needs and disabilities), The Point offers services to ensure that you can get the advice and direction you need.

Telephone: 02089218224

Email: the-point@royalgreenwich.gov.uk

Website: www.royalgreenwich.gov.uk

Family Action Talking Point Plus

Family Action Talking Point Plus is an Emotional Health and Well-being Service which provides counselling and therapeutic support for anyone aged 13-19 (up to 25 with additional difficulties) living in the Royal Borough of Greenwich.

Telephone: 02088539065

Email: greenwich@family-action.org.uk or info@family-action.org.uk

Website: www.family-action.org.uk

Headscape Greenwich

HeadScape has been designed for young people, by other young people in Greenwich and Bexley, to give them a trusted website to use for information, to check how they feel and even take a test to find out if they need help with their emotions.

Website: www.headscapegreenwich.co.uk

Greenlights Project Mencap

They provide care, advice and support to people with learning disabilities, learning difficulties and autism and their families.

Telephone: 02083052245

Email: info@greenwichmencap.org.uk

Website: www.greenwichmencap.org.uk

Urgent Care Centres
Queen Elizabeth Hospital Urgent Care Centre
0208-8366846 / 0208-8366096
Stadium Road
Woolwich
London
SE18 4QH
Weight Management
Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

A Taste of Health local Cookery Club

These free 5 week cookery clubs provide an opportunity to cook and taste a variety of quick, healthy, cheap and delicious meals as well as meeting other local people.  There’s also a week focusing on food growing looking at how to grow food from vegetables. Find out more

Greenwich Get Active

Do more. Feel better. Find out more

MyFitnessPal

Lose weight with MyFitnessPal. The fastest, easiest to use calorie counter app. Find out more

Active 10

Exercise … made easy!

Did you know that walking briskly for just 10 continuous minutes counts as exercise?
It’s easier than you think to fit into your day with the Active 10 walking tracker app!

Find out more…

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

Further information

For more information about the benefits of losing weight, top tips and more visit NHS Choices – Weight Loss

Long Term Conditions and
health reviews

Here we can help you monitor your condition

If you have been invited to submit a health review by your doctor,
please select the relevant form below.

If you would like to request a health review, please visit Reception
and send us a request.

If you have several long term conditions we can synchronise your
review appointments so that you make a minimum number of
visits to the surgery. To request this you will need to fill in
a Synchronisation Form.

Health Review

Medicines and
prescriptions

Administration office

How can we help you?

Can’t find what you’re looking for?