We Are Here To Help You

We want all our patients to know that they can approach any member of staff with their queries, problems or compliments. In most instance your first point of contact will be able to assist you. If in the event they are unable to Zoe, our Patient Navigation Liaison Lead will be able to help you.

Please contact Zoe either by phone at 02088540356 or via email at: GREGCCG.RoyalArsenalMedicalCentre@nhs.net

Pharmacy Referrals

Did you know?

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

From 11/02/2022 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.