Prescription Request Process

In order to request a prescription item you would need to follow the process below:

Please allow at least 3 clear working days, (72 Hours), before you need your medication to allow us to process the prescription; note that requests submitted on a Friday will not be available until the following Wednesday. Please remember that it is your own responsibility to ensure that you get your medication ordered in good time. Prescription requests must be ordered in writing.

Repeat prescriptions can be ordered in the following ways:

  • by post
  • by submitting a request via our reception desk
  • online by registering to our online service at
  • Through your nominated pharmacy (most local pharmacies offer a service whereby they will collect prescriptions from us, and you can collect the medications direct from the pharmacist.  Please ask your local pharmacy for more details.)

Acute (Non-Repeat) prescriptions can be ordered in the following ways:

Please note acute prescriptions requests will not be accepted through any pharmacy. Many thanks for your understanding.