Prescription Request Process

In order to request a prescription item you would need to follow the process below:

Please allow at least 3 clear working days, (72 Hours), before you need your medication to allow us to process the prescription; note that requests submitted on a Friday will not be available until the following Wednesday. Please remember that it is your own responsibility to ensure that you get your medication ordered in good time. Prescription requests must be ordered in writing. We cannot take prescription requests over the phone, the phone line is a dedicated phone line for prescription queries only.

Repeat prescriptions can be ordered in the following ways:

If the item you have requested has not been reviewed it might take a little longer to be authorised as it will have to be reviewed by a clinical professional.

Please note acute prescriptions requests will not be accepted through any pharmacy. Many thanks for your understanding.

Did you know your pharmacist can help you care for short-term, common and minor illnesses? Find out more about how Pharmacists can help provide treatment by viewing the links below: